Privacy Policy

Effective Date

This Privacy Policy explains how 1Connect Guyana, a travel services brand owned and operated by Mamam Holding LLC, collects, uses, and protects your personal information when you visit www.1connectguyana.com or use our travel-related services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  1. Create an account
  2. Submit a travel inquiry
  3. Make a booking or purchase
  4. Subscribe to our newsletter
  5. Contact our customer support

This information may include your name, email address, phone number, billing information, travel preferences, and other details necessary to provide our services.

How We Use Your Information

We use your information to:

  1. Process bookings and travel requests
  2. Provide customer support
  3. Communicate booking confirmations and updates
  4. Process payments for services sold directly by 1Connect Guyana
  5. Improve our website and services
  6. Send promotional communications where you have provided consent
  7. Comply with applicable legal and regulatory requirements

Affiliate Partners & Third-Party Providers

Some travel products, including certain flights and hotel reservations, are offered through trusted affiliate travel partners. When you choose these services, you may be redirected to the partner's website to complete your booking and payment. Those transactions are subject to the partner's own privacy policies and terms.

For services sold directly through 1Connect Guyana, your information is used only as necessary to complete your booking and provide customer support.

Data Protection

Mamam Holding LLC uses reasonable administrative, technical, and organizational safeguards to protect your personal information. Payments processed through our website are handled using secure payment providers. We do not store full payment card information on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and enhance our services. You may manage cookie preferences through your browser settings.

Information Sharing

We share personal information only when necessary to provide our services, including with airlines, hotels, tour operators, transportation providers, payment processors, and other trusted service providers involved in fulfilling your travel arrangements. We do not sell your personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

1Connect Guyana

Operated by Mamam Holding LLC

Email: info@1connectguyana.com

Phone: +1 (917)-203-9880 +592-610-1914